Privacy Policy of https://medicalistore.it/gb/
https://medicalistore.it/gb/ collects some Personal Data from its Users.
Data Controller
RAM Apparecchi Medicali Ltd.
Via Casaregis 19/25r
16129 Genoa - Italy
REA Genova 434623 - VAT number 01769610997
Tel: +39 010.5761476
Owner's email address: info@medicalistore.it
Types of Data collected
Among the Personal Data collected by https://medicalistore.it/gb/, either independently or through third parties, there are: Cookies; Usage Data; answers to questions; clicks; keypress events; motion sensor events; mouse movements; position relative to scrolling; touch events; email; first name; last name; number of Users; session statistics; application launches; number of sessions; session duration; page scroll interactions; pageview; interaction events; page events; date of birth; IP address; device information; app information; device logs; operating systems; browser information; language; phone number; physical address; geographic location; house number; address; geographic region; approximate location; location information; city; ZIP/Postal code; state; province; county; nation; latitude (of city); longitude (of city); metropolitan area; billing address; shipping address; payment information; point of sale data; in-app purchases; billing data; interaction with products; purchase history; order ID; user ID; identity document; Tax ID code.
Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using https://medicalistore.it/gb/.
Unless otherwise specified, all Data requested by https://medicalistore.it/gb/ is mandatory. If the User refuses to communicate them, it may be impossible for https://medicalistore.it/gb/ to provide the Service. In cases where https://medicalistore.it/gb/ indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by https://medicalistore.it/gb/ or by the owners of third-party services used by https://medicalistore.it/gb/ has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through https://medicalistore.it/gb/.
Method and place of processing of the collected data
Treatment methods
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. Processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of https://medicalistore.it/gb/ (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.
Place
The Data is processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller. The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.
Retention period
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Purpose of the Processing of Collected Data
The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as the following: Interaction with external social networks and platforms, Remarketing and behavioral targeting, Advertising, Registration and authentication, Displaying content from external platforms, Protection from spam and bots, Tag Management, Payment Management, Platform services and hosting, Managing contacts and sending messages, Statistics and Traffic optimization and distribution.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Managing contacts and sending messages
This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services may also allow you to collect data relating to the date and time the messages are viewed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.
Mailgun (Mailgun, Inc.)
Mailgun is an email address management and message sending service provided by Mailgun, Inc.
Personal Data processed: email address; first name; last name.
Place of processing: Germany – Privacy Policy.
Payment Management
Payment management services allow https://medicalistore.it/gb/ to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the manager of the requested payment service without being processed in any way by https://medicalistore.it/gb/. Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.
PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Stripes (Stripes Inc)
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Scalapay (Scalapay S.r.l.)
Scalapay is a payment service provided by Scalapay S.r.l. which allows customers to pay in installments.
Personal Data processed: address; app information; application launches; billing address; billing data; browser information; city; clicks; country; county; date of birth; device logs; device data; email address; first name; geographic location; geographic region; house number; operating systems; IP address; last name; page events; pageview; payment information; physical address; province; purchase history; session statistics; shipping address; state; Tax ID; Usage Data; User ID; ZIP/Postal code.
Place of processing: Italy – Privacy Policy.
Tag Management
This type of service is functional to the centralized management of the tags or scripts used on https://medicalistore.it/gb/. The use of such services involves the flow of User Data through them and, if applicable, their retention.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC. To learn about Google's use of Data, see their partner policy and their Commercial Data page.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
Interaction with social networks and external platforms
This type of service allows interaction with social networks, or other external platforms, directly from the pages of https://medicalistore.it/gb/. The interactions and information acquired by https://medicalistore.it/gb/ are in any case subject to the User's privacy settings relating to each social network. This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out of the respective services to ensure that the data processed on https://medicalistore.it/gb/ are not linked to the User's profile.
Facebook Like button and social widgets (Meta Platforms, Inc.)
The “Like” button and Facebook social widgets are interaction services with the Facebook social network, provided by Meta Platforms, Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt out.
+1 button and Google+ social widgets (Google LLC)
The +1 button and Google+ social widgets are services of interaction with the Google+ social network, provided by Google LLC.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
Linkedin button and social widgets (LinkedIn Corporation)
The LinkedIn button and social widgets are services of interaction with the social network Linkedin, provided by LinkedIn Corporation.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt Out.
X button and social widgets (X Corp.)
X social button and widgets are services that allow you to interact with the X social network provided by X Corp.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
“Pin it” button and Pinterest social widgets (Pinterest, Inc.)
The “Pin it” button and Pinterest social widgets are interaction services with the Pinterest platform, provided by Pinterest Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
PayPal button and widget (Paypal)
The PayPal button and widget are interaction services with the PayPal platform, provided by PayPal Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: See Paypal privacy policy – Privacy Policy.
Traffic optimization and distribution
This type of service allows https://medicalistore.it/gb/ to distribute its content through servers located across the territory and to optimize its performance. The Personal Data processed depends on the characteristics and implementation method of these services, which by their nature filter communications between https://medicalistore.it/gb/ and the User's browser. Given the distributed nature of this system, it is difficult to determine the places where the content, which may contain the User's Personal Data, is transferred.
Cloudflare (Cloudflare, Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The integration methods of Cloudflare provide that it filters all traffic of https://medicalistore.it/gb/, i.e. communications between https://medicalistore.it/gb/ and the User's browser, also allowing the collection of statistical data on it. Personal Data processed: Tracking Tools; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Spam and bot protection
This type of service analyzes the traffic of https://medicalistore.it/gb/, potentially containing Personal Data of Users, with the purpose of filtering it from unwanted parts of traffic, messages and contents recognized as SPAM or protecting it from malicious bot activity.
Google reCAPTCHA (Google LLC)
Google reCAPTCHA is a SPAM protection service provided by Google LLC. The use of the reCAPTCHA system is subject to the privacy policy and to terms of use by Google.
To learn about Google's use of data, see their partner policy and their Commercial Data page.
Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; position relative to scrolling; answers to questions; Trackers.
Place of processing: United States – Privacy Policy.
Advertising
Some of the services listed below may use Tracking Tools to identify the User, or use the behavioral retargeting technique, i.e. displaying advertisements customized to the User's interests and behavior, or measure the performance of the advertisements. For more information on this, we suggest you check the privacy policies of the respective services. Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to disable interest-based advertising in the dedicated section "How to disable interest-based advertising" in this document.
Meta ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)
Meta ads conversion tracking (Meta pixel) is a statistics service provided by Meta Platforms, Inc. that connects data from the Meta ad network with actions performed within https://medicalistore.it/gb/. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy – Opt out.
Google Ads Conversion Tracking (Google LLC)
Google Ads conversion tracking is a statistics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed within https://medicalistore.it/gb/.
To learn about Google's use of data, see their partner policyand their Commercial Data page.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy.
Registration and authentication
By registering or authenticating, the User allows the Application to identify him/her and give him/her access to dedicated services. Depending on what is indicated below, the registration and authentication services may be provided with the help of third parties. If this occurs, this application will be able to access some Data stored by the third party service used for registration or identification.
Google OAuth (Google LLC)
Google OAuth is a registration and authentication service provided by Google LLC and connected to the Google network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Stripe OAuth (Stripe Inc)
Stripe OAuth is a registration and authentication service provided by Stripe, Inc. and connected to the Stripe network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Remarketing and behavioral targeting
This type of service allows https://medicalistore.it/gb/ and its partners to communicate, optimize and serve advertisements based on the User's past use of https://medicalistore.it/gb/. This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to the partners that manage the remarketing and behavioral targeting activities. Some services offer a remarketing option based on email address lists. In addition to the opt-out features offered by the services listed below, the User can opt-out by visiting the Network Advertising Initiative opt-out page.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile devices or advertising settings in general.
Facebook Remarketing (Meta Platforms, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. which connects the activity of https://medicalistore.it/gb/ with the Meta advertising network.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt out.
Remarketing with Google Analytics (Google LLC)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Tracking Tools with the Google Ads advertising network and the Doubleclick Cookie. To learn about Google's use of Data, see their partner policy and their Commercial Data page.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt Out.
Platform and hosting services
These services are intended to host and operate key components of https://medicalistore.it/gb/, making it possible to provide https://medicalistore.it/gb/ from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and the database, for e-commerce, for processing payments, etc. The use of these tools involves the collection and processing of Personal Data. Some of these services work through servers geographically distributed in different locations, making it difficult to determine the exact location where the Personal Data is stored.
PrestaShop (PrestaShop S.A.)
PrestaShop is a platform provided by PrestaShop S.A. which allows the Owner to develop, operate and host a website dedicated to electronic commerce.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: France – Privacy Policy.
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Google Analytics 4 (Google LLC)
Google Analytics is a statistics service provided by Google LLC (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of https://medicalistore.it/gb/, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To learn more, you can consult the Google's official documentation. To learn about Google's use of data, see their partner policy and their Commercial Data page.
Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.
Place of processing: United States – Privacy Policy – Opt Out.
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of https://medicalistore.it/gb/ and interact with them. These services are often called widgets, or small elements inserted into a website or application. They provide specific information or perform a particular function and often allow interaction with the user. This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.
Google Fonts (Google LLC)
Google Fonts is a font display service managed by Google LLC that allows https://medicalistore.it/gb/ to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy.
Information on how to opt out of interest-based ads
In addition to any opt-out function provided by any of the services listed in this document, Users may avail themselves of the information present on YourOnlineChoices(EU), The Network Advertising Initiative(USA) and Digital Advertising Alliance (USA), DAAC(Canada), ADHD(Japan) or other similar services. With these services, it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, recommends that Users use these resources in addition to the information provided in this document. AppChoices that helps Users control behavioral advertising on mobile applications. Users can also disable certain advertising features through their device settings, such as the device advertising settings for mobile phones or ads settings in general.
Further information on the processing of Personal Data
Selling goods and services online
The Personal Data collected is used to provide services to the User or to sell products, including payment and any delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The Payment Data collected by https://medicalistore.it/gb/ depend on the payment system used.
Further information for users in the European Union
This section applies to all users in the European Union, in accordance with the General Data Protection Regulation (the "GDPR") and, for such Users, replaces any other information that may be divergent or conflicting in the privacy policy. Further details regarding the categories of Data processed, the purposes of the processing, the categories of recipients of Personal Data, if any, and further information on Personal Data are available in the "Detailed information on the processing of Personal Data" section within this document.
Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes.
- processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures; processing is necessary to fulfill a legal obligation to which the Owner is subject; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner; processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.
It is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Learn more about retention time
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the execution of such contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.
User Rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights with reference to the Data processed by the Owner.
In particular, within the limits established by law, the User has the right to:
- revoke consent at any time. The User may revoke the consent to the processing of his/her Personal Data previously expressed.
- object to the processing of your Data. The User may object to the processing of his/her Data when it occurs by virtue of a legal basis other than consent.
- access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User can verify the accuracy of his/her Data and request its updating or correction.
- obtain limitation of processing. The User may request the limitation of the processing of his/her Data. In this case, the Owner will not process the Data for any other purpose other than their conservation.
- obtain the deletion or removal of your Personal Data. The User may request the deletion of his/her Data by the Owner.
- receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without hindrance to another owner.
- to lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.
Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Owner processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise your rights
Any requests to exercise the User's rights can be addressed to the Owner through the contact details provided in this document. The request is free of charge and the Owner will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, cancellations or limitations of the processing will be communicated by the Owner to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner informs the User of these recipients if he requests it.
Further information for users in Switzerland
This section applies to Users in Switzerland and, for such Users, supersedes any other information that may be divergent or conflicting in the privacy policy.
Further details regarding the categories of Data processed, the purposes of the processing, the categories of recipients of the personal data, if any, the retention period and other information on the Personal Data can be found in the section entitled "Detailed information on the processing of Personal Data" within this document.
User rights under the Federal Act on Personal Data Protection
Users may exercise certain rights relating to their data within the limits of the law, including the following:
- right of access to Personal Data;
- the right to object to the processing of your Personal Data (which also allows Users to request the limitation of the processing of Personal Data, the erasure or destruction of Personal Data, the prohibition of disclosure of Personal Data to third parties); the right to receive your Personal Data and to transfer it to another data controller (data portability); the right to request the rectification of incorrect Personal Data.
How to exercise these rights
Any requests to exercise the User's rights can be addressed to the Owner through the contact details provided in this document. These requests are free of charge and the Owner will respond as soon as possible, providing Users with the information required by law.
More information about the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of https://medicalistore.it/gb/ or related Services by the User. The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.
Specific information
Upon request of the User, in addition to the information contained in this privacy policy, https://medicalistore.it/gb/ may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For needs related to operation and maintenance, https://medicalistore.it/gb/ and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on https://medicalistore.it/gb/ and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom. If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data
This information is collected automatically through https://medicalistore.it/gb/ (also from third-party applications integrated into https://medicalistore.it/gb/), including: the IP addresses or domain names of the computers used by the User who connects to https://medicalistore.it/gb/, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the IT environment of the User.
User
The individual who uses https://medicalistore.it/gb/ who, unless otherwise specified, coincides with the Interested Party.
Interested
The natural person to whom the Personal Data refers.
Data Controller (or Controller)
The natural person, legal person, public administration or any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools used, including the security measures relating to the operation and use of https://medicalistore.it/gb/. The Data Controller, unless otherwise specified, is the owner of https://medicalistore.it/gb/.
https://medicalistore.it/gb/ (or this Application)
The hardware or software tool by which the Personal Data of Users is collected and processed.
Service
The Service provided by https://medicalistore.it/gb/ as defined in the relevant terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.
Cookie
Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.
Tracking Tool
By Tracking Tool we mean any technology - e.g. Cookies, unique identifiers, web beacons, embedded scripts, etags and fingerprinting - that allows tracking Users, for example by collecting or saving information on the User's device.
Legal references
This privacy policy is drafted on the basis of multiple legislative systems.
Unless otherwise specified, this privacy policy applies exclusively to https://medicalistore.it/gb/.
Last modified: February 7, 2025