Privacy Policy of medicalistore.it
medicalistore.it collects some Personal Data from its Users.
Data Controller
RAM Apparecchi Medicali srl
Via Casaregis 19/25r
16129 Genova - Italy
REA Genova 434623 - VAT No. 01769610997
Tel: +39 010.5761476
Controller's email address: info@medicalistore.it
Types of Data collected
The Personal Data collected by medicalistore.it, independently or through third parties, includes: Cookies; Usage Data; answers to questions; clicks; keypress events; motion sensor events; mouse movements; relative scroll position; touch events; email; first name; last name; number of Users; session statistics; application launches; number of sessions; session duration; page scrolling interactions; pageviews; interaction events; page events; date of birth; IP address; device information; app information; device logs; operating systems; browser information; language; phone number; physical address; geographic location; street number; address; geographic region; approximate location; location information; city; ZIP code; state; province; county; country; latitude (of the city); longitude (of the city); metropolitan area; billing address; shipping address; payment information; point-of-sale data; in-app purchases; billing data; product interactions; purchase history; order ID; User ID; identity document; Italian Tax Code.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific notices displayed before the Data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using medicalistore.it.
Unless otherwise specified, all Data requested by medicalistore.it is mandatory. If the User refuses to provide it, medicalistore.it may be unable to provide the Service. Where medicalistore.it identifies certain Data as optional, Users are free not to provide that Data without any consequences for the availability or operation of the Service.
Users who are unsure which Data is mandatory are encouraged to contact the Controller.
Any use of Cookies - or other tracking tools - by medicalistore.it or by the owners of third-party services used by medicalistore.it serves the purpose of providing the Service requested by the User, in addition to the other purposes described in this document.
The User assumes responsibility for third-party Personal Data obtained, published, or shared through medicalistore.it.
Methods and location of processing the collected Data
Processing methods
The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using computer and/or telecommunications tools, with organizational methods and procedures strictly related to the purposes indicated. In addition to the Controller, in some cases, Data may be accessible to other parties involved in the organization of medicalistore.it (administrative, sales, marketing, legal personnel, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Controller. An updated list of Processors may always be requested from the Data Controller.
Location
Data is processed at the Controller's operating offices and in any other locations where the parties involved in processing are located. For further information, contact the Controller. The User's Personal Data may be transferred to a country other than the one in which the User is located. For further information about the processing location, the User may refer to the section containing details on the processing of Personal Data.
Retention period
Unless otherwise stated in this document, Personal Data is processed and retained for as long as required for the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on Users' consent.
Purposes of processing the collected Data
User Data is collected to allow the Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, and for the following purposes: Interaction with social networks and external platforms, Remarketing and behavioral targeting, Advertising, Registration and authentication, Displaying content from external platforms, Spam and bot protection, Tag management, Payment management, Platform and hosting services, Contact management and sending messages, Analytics, and Traffic optimization and distribution.
For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact management and sending messages
This type of service makes it possible to manage a database of email contacts, telephone contacts, or any other type of contact used to communicate with the User. These services may also allow the collection of data concerning the date and time messages are viewed by the User, as well as the User's interaction with them, such as information about clicks on links included in messages.
Mailgun (Mailgun, Inc.)
Mailgun is an address management and email messaging service provided by Mailgun, Inc.
Personal Data processed: last name; email; first name.
Processing location: Germany – Privacy Policy.
Payment management
Payment management services allow medicalistore.it to process payments by credit card, bank transfer, or other means. The data used for payment is collected directly by the provider of the requested payment service without being processed in any way by medicalistore.it. Some of these services may also enable scheduled messages to be sent to the User, such as emails containing invoices or payment notifications.
PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments
Personal Data processed: various types of Data as specified in the service's privacy policy.
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Processing location: United States – Privacy Policy.
Scalapay (Scalapay S.r.l.)
Scalapay is a payment service provided by Scalapay S.r.l. that allows customers to pay in installments.
Personal Data processed: in-app purchases; address; metropolitan area; ZIP code; city; clicks; Italian Tax Code; last name; county; purchase history; date of birth; billing data; Usage Data; point-of-sale data; identity document; session duration; email; interaction events; page events; keypress events; order ID; User ID; billing address; shipping address; physical address; payment information; location information; browser information; device information; app information; product interactions; page scrolling interactions; IP address; application launches; latitude (of the city); language; device logs; longitude (of the city); mouse movements; country; first name; street number; number of sessions; phone number; pageviews; approximate location; geographic location; relative scroll position; province; geographic region; operating systems; session statistics; state.
Processing location: Italy – Privacy Policy.
Tag management
This type of service enables centralized management of the tags or scripts used on medicalistore.it. Use of these services involves the flow of User Data through them and, where applicable, its retention.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC. To learn about Google's use of Data, see their partner policy and their Business Data page.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy.
Interaction with social networks and external platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of medicalistore.it. The interactions and information acquired by medicalistore.it are always subject to the User's privacy settings for each social network. This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it. We recommend logging out of the respective services to ensure that the data processed on medicalistore.it is not linked back to the User's profile.
Facebook Like button and social widgets (Meta Platforms, Inc.)
The Facebook “Like” button and social widgets are services for interacting with the Facebook social network, provided by Meta Platforms, Inc.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy – Opt out.
Google+ +1 button and social widgets (Google LLC)
The Google+ +1 button and social widgets are services for interacting with the Google+ social network, provided by Google LLC.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy.
Linkedin button and social widgets (LinkedIn Corporation)
The LinkedIn button and social widgets are services for interacting with the Linkedin social network, provided by LinkedIn Corporation.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy – Opt Out.
X button and social widgets (X Corp.)
The X button and social widgets are services that allow interaction with the X social network provided by X Corp.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy.
Pinterest “Pin it” button and social widgets (Pinterest, Inc.)
The Pinterest “Pin it” button and social widgets are services for interacting with the Pinterest platform, provided by Pinterest Inc.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy.
PayPal button and widgets (Paypal)
The PayPal button and widgets are services for interacting with the PayPal platform, provided by PayPal Inc.
Personal Data processed: Cookies; Usage Data.
Processing location: See Paypal's privacy policy – Privacy Policy.
Traffic optimization and distribution
This type of service allows medicalistore.it to distribute its content through geographically distributed servers and optimize its performance. The Personal Data processed depends on the characteristics and implementation methods of these services, which by their nature filter communications between medicalistore.it and the User's browser. Given the distributed nature of this system, it is difficult to determine the locations to which content is transferred, which may contain the User's Personal Data.
Cloudflare (Cloudflare, Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all medicalistore.it traffic, namely communications between medicalistore.it and the User's browser, also allowing statistical data about it to be collected. Personal Data processed: Trackers; various types of Data as specified in the service's privacy policy.
Processing location: United States – Privacy Policy.
Spam and bot protection
This type of service analyzes medicalistore.it traffic, potentially containing Users' Personal Data, to filter out unwanted traffic, messages, and content recognized as SPAM or to protect it from malicious bot activity.
Google reCAPTCHA (Google LLC)
Google reCAPTCHA is a SPAM protection service provided by Google LLC. Use of the reCAPTCHA system is subject to Google's privacy policy and terms of use.
To learn about Google's use of Data, see their partner policy and their Business Data page.
Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; relative scroll position; answers to questions; Trackers.
Processing location: United States – Privacy Policy.
Advertising
Some of the services listed below may use Trackers to identify the User, or use behavioral retargeting, meaning they display advertisements personalized based on the User's interests and behavior, or measure ad performance. For more information, we suggest reviewing the privacy policies of the respective services. Services of this type generally offer the option to disable such tracking. In addition to any opt-out feature provided by any of the services listed in this document, the User can learn more about opting out of interest-based advertising in the dedicated section "How to opt out of interest-based advertising" in this document.
Meta ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta advertising network with actions performed within medicalistore.it. The Meta pixel tracks conversions that can be attributed to Facebook, Instagram, and Audience Network ads.
Personal Data processed: Usage Data; Trackers.
Processing location: United States – Privacy Policy – Opt out.
Google Ads conversion tracking (Google LLC)
Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed within medicalistore.it.
To learn about Google's use of Data, see their partner policyand their Business Data page.
Personal Data processed: Usage Data; Trackers.
Processing location: United States – Privacy Policy.
Registration and authentication
By registering or authenticating, the User allows the Application to identify them and give them access to dedicated services. Depending on what is indicated below, registration and authentication services may be provided with the assistance of third parties. Where this occurs, this application may access some Data stored by the third-party service used for registration or identification.
Google OAuth (Google LLC)
Google OAuth is a registration and authentication service provided by Google LLC and connected to the Google network.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Processing location: United States – Privacy Policy.
Stripe OAuth (Stripe Inc)
Stripe OAuth is a registration and authentication service provided by Stripe, Inc. and connected to the Stripe network.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Processing location: United States – Privacy Policy.
Remarketing and behavioral targeting
This type of service allows medicalistore.it and its partners to communicate, optimize, and serve advertisements based on the User's past use of medicalistore.it. This activity is facilitated by tracking Usage Data and using Trackers to collect information that is then transferred to partners managing remarketing and behavioral targeting activities. Some services offer a remarketing option based on email address lists. In addition to the opt-out features offered by the services listed below, the User may opt out by visiting the Network Advertising Initiative opt-out page.
Users may also choose not to participate in certain advertising features through the corresponding device configuration options, such as mobile device advertising settings or general advertising settings.
Facebook Remarketing (Meta Platforms, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects medicalistore.it activity with the Meta advertising network.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy – Opt out.
Remarketing with Google Analytics (Google LLC)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects tracking activity performed by Google Analytics and its Trackers with the Google Ads advertising network and the Doubleclick Cookie. To learn about Google's use of Data, see their partner policy and their Business Data page.
Personal Data processed: Cookies; Usage Data.
Processing location: United States – Privacy Policy – Opt Out.
Platform and hosting services
These services are intended to host and operate key components of medicalistore.it, making it possible to provide medicalistore.it from a single platform. These platforms provide the Controller with a wide range of tools, such as analytics tools, user registration management, comment and database management, e-commerce, payment processing, etc. Use of these tools involves the collection and processing of Personal Data. Some of these services operate through servers located in different geographic locations, making it difficult to determine the exact location where Personal Data is stored.
PrestaShop (PrestaShop S.A.)
PrestaShop is a platform provided by PrestaShop S.A. that allows the Controller to develop, operate, and host an e-commerce website.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Processing location: France – Privacy Policy.
Analytics
The services in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Google Analytics 4 (Google LLC)
Google Analytics is an analytics service provided by Google LLC (“Google”). Google uses the Personal Data collected to track and examine the use of medicalistore.it, compile reports, and share them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads on its advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before data is logged in any data center or server. To learn more, you can consult Google's official documentation. To learn about Google's use of Data, see their partner policy and their Business Data page.
Personal Data processed: Usage Data; number of Users; session statistics; Trackers.
Processing location: United States – Privacy Policy – Opt Out.
Displaying content from external platforms
This type of service allows content hosted on external platforms to be displayed directly on the pages of medicalistore.it and enables interaction with it. These services are often called widgets, meaning small elements embedded in a website or application. They provide specific information or perform a particular function and often allow user interaction. This type of service may still collect web traffic data for the pages where the service is installed, even when users do not use it.
Google Fonts (Google LLC)
Google Fonts is a font display service operated by Google LLC that allows medicalistore.it to incorporate this content into its pages.
Personal Data processed: Usage Data; Trackers.
Processing location: United States – Privacy Policy.
Information on how to opt out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may use the information available on YourOnlineChoices(EU), The Network Advertising Initiative(USA) and Digital Advertising Alliance (USA), DAAC(Canada), DDAI(Japan) or other similar services. These services allow tracking preferences for most advertising tools to be managed. The Controller therefore recommends that Users use these resources in addition to the information provided in this document. AppChoices, which helps Users control behavioral advertising on mobile applications. Users may also disable certain advertising features through their respective device settings, such as device advertising settings for mobile phones or general ad settings.
Further information on the processing of Personal Data
Online sale of goods and services
The Personal Data collected is used to provide services to the User or sell products, including payment and any delivery. Personal Data collected to complete payment may include data relating to the credit card, the bank account used for the transfer, or other available payment methods. The payment Data collected by medicalistore.it depends on the payment system used.
Additional information for users in the European Union
This section applies to all users in the European Union, in accordance with the General Data Protection Regulation (the "GDPR"), and, for those Users, supersedes any other potentially divergent or conflicting information contained in the privacy policy. Further details concerning the categories of Data processed, the purposes of processing, the categories of recipients of Personal Data, if any, and further information about Personal Data are available in the section "Detailed information on the processing of Personal Data" within this document.
Legal basis for processing
The Controller processes Personal Data relating to the User if one of the following conditions applies:
- the User has given consent for one or more specific purposes.
- processing is necessary for the performance of a contract with the User and/or for taking pre-contractual measures; processing is necessary to comply with a legal obligation to which the Controller is subject; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller; processing is necessary for the legitimate interests pursued by the Controller or third parties.
In any event, the Controller may always be asked to clarify the specific legal basis for each processing activity and, in particular, to specify whether processing is based on law, provided for by a contract, or necessary to enter into a contract.
Further information about retention periods
Unless otherwise stated in this document, Personal Data is processed and retained for as long as required for the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on Users' consent.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until that contract has been fully performed.
- Personal Data collected for purposes related to the Controller's legitimate interests will be retained until those interests have been fulfilled. The User may obtain further information about the legitimate interests pursued by the Controller in the relevant sections of this document or by contacting the Controller.
When processing is based on the User's consent, the Controller may retain Personal Data for longer until that consent is withdrawn. In addition, the Controller may be required to retain Personal Data for a longer period to comply with a legal obligation or an order from an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, once that period expires, the rights of access, erasure, rectification, and Data portability can no longer be exercised.
User rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding Data processed by the Controller.
In particular, within the limits provided by law, the User has the right to:
- withdraw consent at any time. The User may withdraw previously given consent to the processing of their Personal Data.
- object to the processing of their Data. The User may object to the processing of their Data when it is carried out on a legal basis other than consent.
- access their Data. The User has the right to obtain information about the Data processed by the Controller, about certain aspects of processing, and to receive a copy of the Data processed.
- verify and request rectification. The User may verify the accuracy of their Data and request that it be updated or corrected.
- obtain restriction of processing. The User may request restriction of the processing of their Data. In that case, the Controller will not process the Data for any purpose other than storage.
- obtain the erasure or removal of their Personal Data. The User may request that the Controller erase their Data.
- receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, machine-readable format and, where technically feasible, have it transferred without hindrance to another controller.
- lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Users have the right to obtain information about the legal basis for transferring Data abroad, including to any international organization governed by international law or established by two or more countries, such as the UN, as well as about the security measures adopted by the Controller to protect their Data.
Details about the right to object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Controller, or to pursue a legitimate interest of the Controller, Users have the right to object to processing on grounds relating to their particular situation.
Users are informed that, if their Data is processed for direct marketing purposes, they may object to processing at any time, free of charge and without providing any reason. If Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for those purposes. To find out whether the Controller processes Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise rights
Any requests to exercise the User's rights may be addressed to the Controller using the contact details provided in this document. The request is free of charge, and the Controller will respond as soon as possible, in any event within one month, providing the User with all information required by law. Any rectification, erasure, or restriction of processing will be communicated by the Controller to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves disproportionate effort. The Controller will inform the User of those recipients if the User requests it.
Additional information for users in Switzerland
This section applies to Users in Switzerland and, for those Users, supersedes any other potentially divergent or conflicting information contained in the privacy policy.
Further details concerning the categories of Data processed, the purposes of processing, the categories of recipients of personal data, if any, the retention period, and other information about Personal Data can be found in the section entitled "Detailed information on the processing of Personal Data" within this document.
Users' rights under the Federal Act on Personal Data Protection
Users may exercise certain rights relating to their data within the limits of the law, including the following:
- the right to access Personal Data;
- the right to object to the processing of their Personal Data (which also allows Users to request restriction of the processing of Personal Data, erasure or destruction of Personal Data, and prohibition of disclosure of Personal Data to third parties); the right to receive their Personal Data and transfer it to another data controller (data portability); the right to request rectification of incorrect Personal Data.
How to exercise these rights
Any requests to exercise the User's rights may be addressed to the Controller using the contact details provided in this document. Such requests are free of charge, and the Controller will respond as soon as possible, providing Users with the information required by law.
Further information on processing
Legal defense
The User's Personal Data may be used by the Controller in legal proceedings or in the preparatory stages of possible proceedings to defend against misuse of medicalistore.it or related Services by the User. The User declares that they are aware that the Controller may be required to disclose Data by order of public authorities.
Specific notices
At the User's request, in addition to the information contained in this privacy policy, medicalistore.it may provide the User with additional, contextual notices regarding specific Services or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, medicalistore.it and any third-party services it uses may collect system logs, meaning files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on medicalistore.it as well as, where technically and legally feasible, by sending a notification to Users through one of the contact details it holds. Please therefore check this page frequently, referring to the date of the last modification indicated at the bottom. If changes affect processing whose legal basis is consent, the Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Personal data means any information that, directly or indirectly, including in connection with any other information, including a personal identification number, identifies or makes a natural person identifiable.
Usage Data
Information collected automatically through medicalistore.it (including by third-party applications integrated into medicalistore.it), including: the IP addresses or domain names of the computers used by the User connecting to medicalistore.it, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various timing details of the visit (for example, the time spent on each page), and details about the path followed within the Application, with particular reference to the sequence of pages viewed, parameters relating to the operating system and the User's computing environment.
User
The individual using medicalistore.it who, unless otherwise specified, is the Data Subject.
Data Subject
The natural person to whom the Personal Data relates.
Data Processor (or Processor)
The natural person, legal entity, public administration, and any other body that processes personal data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Controller)
The natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools adopted, including security measures relating to the operation and use of medicalistore.it. Unless otherwise specified, the Data Controller is the owner of medicalistore.it.
medicalistore.it (or this Application)
The hardware or software tool through which Users' Personal Data is collected and processed.
Service
The Service provided by medicalistore.it as defined in the relevant terms (if any) on this website/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union in this document is understood to extend to all current member states of the European Union and the European Economic Area.
Cookies
Cookies are Trackers consisting of small pieces of data stored within the User's browser.
Tracker
A Tracker means any technology - e.g., Cookies, unique identifiers, web beacons, embedded scripts, etags, and fingerprinting - that enables Users to be tracked, for example by collecting or storing information on the User's device.
Legal references
This privacy notice is drafted on the basis of multiple legal frameworks.
Unless otherwise specified, this privacy notice relates exclusively to medicalistore.it.
Last modified: February 7, 2025